#1

Ecommerce isn’t the cherry on the cake, it’s the new cake.

Jean-Paul Agon  - CEO of L’Oreal

Jean-Paul Agon - CEO of L’Oreal

#2

Remember, every ‘mistake’ your customer makes, it’s not because they’re stupid. It’s because your website sucks.

Peep Laja - Founder of ConversionXL

Peep Laja - Founder of ConversionXL

#3

Wonder what your customer really wants? Ask. Don’t tell.

Lisa Stone - Co-Founder and CEO of BlogHer

Lisa Stone - Co-Founder and CEO of BlogHer

#4

Ebay's success as a company depends on the success of the community of sellers.

Pierre Omidyar - Founder of eBay

Pierre Omidyar - Founder of eBay

#5

When e-commerce companies build scale, cost comes down. Companies that can handle scale and reduce costs over time will win. Margins will come from reducing costs over time and not by increasing prices. Technology is the answer at large scale.

Sachin Bansal - Executive Chairman of Flipkart

Sachin Bansal - Executive Chairman of Flipkart

#6

When you say it, it’s marketing. When your customer says it, it’s social proof.

Andy Crestodina - Co-Founder of Orbit Media Studios

Andy Crestodina - Co-Founder of Orbit Media Studios